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Salesforce BA

Location: 
Boston
Date Posted: 
05/10/2022
Employment Type: 
Contract
Job ID: 
12219
Description: 

Salesforce BA: Contract to Hire

Responsibilities:

  • Collaborate with business stakeholders and users to study business problems and uncover underlying needs
  • Answer questions to provide context to development team(s)
  • Translate functional and business requirements into clear and actionable designs
  • Perform research and build proof of concepts to test new ideas
  • Demo capabilities and features to team and business stakeholders
  • Analyze operations and customer experience and recommend improvements to streamline quote to cash processes and systems

Skills and knowledge:

  • Strong understanding of overall lead to order transactional flow and related processes including lead management, forecasting, quoting, order and contract management.
  • Strong understanding of the subscription contract lifecycle, including contract generation management, amendments, and renewals
  • 5 years of experience working with Salesforce Sales cloud
  • Proficient with Salesforce data model and administration
  • 2-3 years of CPQ (or billing) systems experience
  • Salesforce Admin, CPQ certifications are preferable