Location: Boston, MA
Job Description
The Workday Business Systems Analyst will work closely with our business partners to provide functional and technical support for all HR initiatives within the Workday platform. This position requires someone with an in-depth knowledge of the Workday application and strong understanding of best practices within the Workday framework, as well as integration capabilities with third party providers. The person in this role will partner closely with our user base to implement product enhancements, and provide clear and concise operational workflow documentation. Additionally, they will be an instrumental thought partner in the direction of our Workday platform.Responsibilities
Provide strong project management skills on requested projects while working closely with HR and Finance teams
Conduct analysis on Workday data to support and promote enhanced reporting for HR and Management
Support projects to roll out new modules and functionality including requirements documentation, design, UAT testing, implementation and training. Modules will include Core HCM, Benefits, Learning, Compensation, Recruiting, Payroll, Talent and Integrations
Assist in the coordination of maintaining issues and enhancement lists
Research new releases and upgrades, and collaborate with the Workday team to provide recommendations regarding their use by the organization
Support integration management; understanding current interfaces, support new interface development and validate requirements
Assist with the development, enhancements, and updates to HR metrics, dashboards, and reports for distribution
Assist in developing user procedures, guidelines and training materials including videos built within Workday
Work closely as part of a small team of Workday professionals supporting HR and firm wide initiatives
Manage and configure updates to Workday by partnering with the HR, Finance and IT teams, documenting requirements, tracking requests, and managing updates and delivery
Provide day to day support for functional & technical questions on Workday
Work closely with software vendor in the planning and design of application changes (including upgrades) and coordinating on delivery and deployment processes
Develop and execute comprehensive test plans to ensure high quality prior to deployment
Provide effective custodianship of sensitive processes and data as part of day to day configuration and business analysis
Qualifications
Bachelor’s degree in a Business, Computer Science or related concentration is required
Experience performing hands on Workday implementations, large configuration builds and integrations
Ability to have the utmost discretion with highly sensitive and confidential information
Ability to partner with the business to understand needs and translate them into technology requirements, using a consultative approach to understand the system functionality and apply that knowledge to solutioning / working with the business on process efficiencies
Experience in creating, documenting and managing plans, technical specifications and business status reporting
Strong communication skills and ability to work closely with users and provide a high level of customer service in a friendly, professional manner.
Experience in the HR domain and Workday is required.
Have a sense of urgency in task execution, be well organized, able to solve complex issues and be interested in meeting high expectations while working in a very rewarding environment offering exceptional opportunities for learning and growth
Strong organizational and documentation skills are required.
Ability to manage multiple projects and meet deadlines
